NO GUESSING GAMES ABOUT YOUR PRIVACY

Always
mutual.

When does a message open?

Only when you and another person independently send eligible messages to each other. Either a correct email, US phone number, or verified WhatsApp number is enough. We never notify an unmatched recipient.

What will they see?

Each letter shows the sender’s name saved when it was written and the recipient name they entered. Names are for information only. They are not verified and are never used for matching. Editing your account name does not change previously sent letters.

Your message and only the verified contact details they correctly entered for you. Every letter can match once. If multiple people qualify, the first eligible reciprocal match determines the recipient.

What does it cost?

Plain messages are free. A custom message costs $2 USD when sent, whether or not it matches. Deleting an open custom message does not automatically refund its stationery fee.

What do we store?

Your verified email and US phone number, optional verified WhatsApp number, password hash, recipient details, encrypted letters, payment references, and delivery records. Payment card details go directly to Stripe. Email and phone providers process verification and notification delivery.

Can I take it back?

You can delete an open message before it matches. Matched letters cannot be individually deleted. Deleting your account removes your authored content and identity from matched conversations, while the other person retains their own letter. Minimal payment records remain for operations.

A gentle nudge

After a match, we send email and, with your consent, SMS. If you haven’t marked the letter as read, we send one reminder after 48 hours. You can turn off SMS in your account or reply STOP. Verification texts are separate.

Start your first letter ↗